Jay Baer, 'Hug Your Haters' Author

#LivestreamStars airs Mondays at 7pm ET on Blab. It features interviews with top broadcasters delivering high-quality content across livestream platforms. Presented by LivestreamUniverse.com and hosted by Ross Brand. http://livestreamstars.tv/

Episode 15 aired on 3/14/2016 and featured Jay Baer, President of Convince & Convert, best-selling author of "Youtility," owner of the number 1 content marketing blog and the world's most Retweeted digital marketer. Jay is the author of the new book, "Hug Your Haters: How to Embrace Complaints and Keep Your Customers."